Often, a full-functioning business website with the ability to conduct out-of-store transactions is a financial burden that is out-of-reach for struggling businesses.Ī basic landing page can do little more than being a door-opener for potential customers. SMBs and traditional brick and mortar shops face an ongoing battle with commerce issues and servicing customers. One of the most effective ways SMBs can cash in on this business mantra is by employing a digital solution. CX plays a pivotal role in getting a startup off the ground. This is especially true for start-up businesses. In an age where most businesses have gone digital, establishing strong customer relationships and engagement strategies is essential to company growth,” she told CRM Buyer. “Most customers’ vision of their favorite brand revolves around the digital presence they have been able to build.
People are more likely to return to a business based on how they are treated and if they feel valued by companies, she mused. When trying to establish a new company, small businesses need to make customer experiences their top priority. Without loyal customers, small businesses and startups are unlikely to survive with the record-high competition today, according to Leena Iyar, chief brand officer of Moxtra. Research shows that 65 percent of a company’s business comes from repeat customers. I’d love to hear how you and your team are using these integrations.Marketing trends have reached the point where SMBs need digital tools just as much as their enterprise-sized competitors, to establish a dependable customer experience (CX).Ĭultivating repeat customers is a critical necessity in the continuing customer shift to mobile-first interactions for a potential product or service purchase.ĭigital CX tools help level the playing field by providing SMBs the same advantages put to use by their larger counterparts to solidify the customer experience and create repeat business. The sky's the limit for what you can do with all these integrations and make your work processes better and enhance productivity of your team. Users will be able to access Moxtra using their existing corporate credentials, reducing the security risks and ensuring compliance with corporate policies and government regulations. In our upcoming version 3.00, we are releasing integrations with some of the most popular Identity Management Systems - Okta, Bitium, Centrify, Azure and OneLogin. We believe providing IT managers with tools and technologies for controlling user access to critical applications within an organization is critical. It lets you easily schedule and start Moxtra Meets from your Google Calendar with just a click. This week we released “Moxtra for Google Calendar” Chrome and Firefox extensions. We’re helping our customers to enhance their workflows by helping them integrate Moxtra into their existing processes. We also provide incoming web hooks for you to seamlessly build your own, personal integration or send real-time data into Moxtra from legacy and in house enterprise applications. We have already built more than 50 native integrations with various cloud services and storage providers. We’ve been focused on how we can make it easier for customers to configure and integrate external services with Moxtra with minimal effort. We believe Moxtra is a communications hub and your “Mission Control” that will simplify the day-to-day work of your team.
We are addressing that pain point by allowing you link external services directly into your Moxtra account so that you can customize triggers, automate alerts, and receive critical, time-sensitive reports. It’s a pain to jump between dozens of app notifications and email in order to keep up to date on your business.
MOXTRA INTEGRATIONS HOW TO
I’ll list the steps on how to create the ServiceNow integration in my next post.Ī Netskope study found on average 508 applications are in use within each enterprise. Turns out integrating with ServiceNow was pretty easy using Moxtra’s incoming web hooks. Even though ServiceNow is not listed on our integrations page, I was pretty sure we can do an integration based on the powerful and flexible architecture we have built for integrations.
One of our customers recently asked me whether they can integrate ServiceNow with Moxtra so that they can send Incident assignment notifications into one of their Moxtra binders.
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